top of page
SeaNet Solutions Limited
Computer Support
SeaNet provides both remote and onsite computer support service to end customers. Our helpdesk remote computer support will gather information and find out the root cause by anlyzing the symptoms and discover the fundamental problem. It may include solving desktop application problems or answering general daily operation questions. Once the problem is identified, helpdesk will begin choosing possible solutions available and then remote computer support typically manage simple problem by using system management tool.
Onsite support includes troubleshooting physical or network connectivity issues, solving login problems, reinstalling software applications , supporting hardware and software set up, and helping end users using new applicaiton. Both remote and onsite computer support have basic understanding of general products and services in the mrket.
bottom of page